Shipping:
Austria - free shipping starts above € 90,- Below this we charge € 5.90 shipping costs.
Germany - free shipping starts above € 190,- Below this we charge € 9.90 shipping costs.
EU - International - the shipping costs are automatically calculated depending on the destination country in the shopping cart.
Switzerland - Upon request, we will also be happy to provide you with an offer for an export/export delivery in accordance with Section 6 Paragraph 1 Item 1 UStG
Payment options:
You can easily pay with us using the following payment methods:
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PayPal
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Credit and debit card
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Immediately
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Apple Pay
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Google Pay
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Klarna
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Payment in advance/ Bank transfer - you simply pay by bank transfer to our bank details
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Benefit from our advance payment discounts (instructions in the checkout area - select advance payment)
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Shipping processing:
Shipping is usually carried out by Austrian Post, or directly by the manufacturer/supplier with its shipping partners.
Delivery times:
Orders received by 3:00 p.m We receive your orders on the same day.
Austria: 1 - 3 days
Europe: 2 - 5 days
Delivery time Please send information by email only shop@luttinger.at.
Our delivery time also depends on our product availability, although all products are always available. Only in exceptional cases can there be delayed delivery times.
Warranty & Warranty:
We always strive to guarantee & Warranty claims can be processed easily for the benefit of our customers.
The guarantee period for batteries is generally six (6) months, for all other Loxone products 24 months. Warranty services can only be used as a bring-in service and send-in service.
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Individual offer? Tell us your project and we will create a suitable component list with a personal offer.